Communications between guards and the control room are recorded, providing detailed records that can be used for investigations if needed. The structured and strategic nature of the guards’ work enhances their morale and professionalism. By adopting advanced technology, the security company gains a competitive edge in today’s market. The implementation of Guard-Track reduces the need for physical paperwork, creating a seamless paperless trail and a centralized information access hub. The company can leverage software improvements and upgrades specific to the local market, potentially charging a premium or adding value to their services, thereby retaining clients through Guard-Track integration.